Samsung Galaxy Z Flip3 Phone bought at store. Waited for it to be delivered to home. Phone started running warm then hot and about a month after receiving it, I was charging in vehicle and when I went to use it, there was a huge black blob in the crease of the screen which grew to the point phone was no longer usable. Turned into Samsung for warranty and of course, it wasn't covered. Said I damaged it (they claimed theirs a dent by the camera but that was not there when I sent it in and I sent it via UPS in a ridiculous amount of padding so doubtful it happened in transit) which I absolutely did not and that cost was almost $400 to repair. I only has this phone for a month and used it sparingly the last week I had it! The warranty paperwork didn't even have the issues I stated on the claim in it...it's like they aren't even looking at my phone! This phone has reviews of previous versions having issues and apparently they didn't feel the need to fix the issue before releasing this version. I will NEVER buy Samsung again and I only hope that I can now turn into insurance and get it replaced. Scares me to know I am stuck with this phone for another 28 months (I've already paid for 2 months). I have spent HOURS on the phone with Samsung and my carrier. No one wants to take any responsibility even though I've been told repeatedly that this is a warranty issue. What's even more scarier is that Samsung doesn't stand behind their product and my carrier refuses to do anything else. I can see big changes in my future that doesn't include either of them! I'd add a picture but Samsung still has my phone. It took me 2 hours to reach someone to ask them to send it back to me. That was after I was conveniently disconnected twice. HORRIBLE customer service!! I will NEVER buy ANYTHING Samsung!!! And up until now, all my phones have been Samsung.