I am very upset over the warranty service provided by Samsung. My dishwashers is less than a year old and is leaking. It is under warranty so their repair service came out…Service Quick…besides the repairmen being unfriendly and no help it wasn’t even attempted to diagnose. Said it had to be uninstalled and since one…I repeat one side mount screew was stripped he couldn’t take it out…said I had to call the installers uninstall because of that one screw and then they would come back out to diagnose…SERIOUSLY HE COULDN'T FOOL WITH ONE STRIPPED SCREW. He also didn’t bother to take off the bottom plate and at least look with it running….nope…packed up and left.
If we had the tools I am sure my husband could…difficult yes, but really!!!!
So now we have to call the installer out who by the way is the plumber that did our entire house and who already came out and checked hoses when it first leaked.
So one visit is now 3!
2 years ago
Samsung has a
1.2
average rating
from
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