We purchased a Samsung refrigerator from them and it was damage twice when it arrived. My husband reached out to there customer service and was told that he would be compensated for the inconvenience. Mind you it has been 3 months now. They said to call them back after we took delivery of the refrigerator and they would compensate him then. That did not happen, just know this company does not and will not compensate you when they say they will. They just want you to take delivery. We removed the food from our refrigerator twice and had to put it all back into the old refrigerator after not receiving our refrigerator. Then when we did receive our refrigerator the delivery person would not deliver it into our home. They put it into our garage after a debate with my husband as they wanted to leave it at the street curb as they didn’t want to be responsible for if it got damaged during delivery. Then they was supposed to remove the old refrigerator from our house and put it in our garage. Didn’t happen as they got into there truck and drove off leaving us no paperwork. We had to have help from family to take our old refrigerator out and bring the new one it. So when buying appliances beware….. what a nightmare.