Ordered a TV from Samsung.com. It was supposedly "in-stock". I picked the next available delivery slot which was two weeks after the order. I also payed for wall mount installation. A few days later I received emails from the courier and the wall mount company confirming delivery and installation. One day before it was due to be delivered and installed, I received an email from the wall mount company saying they didn't have an engineer available. When I checked with the courier through the tracking number they gave me, their website said that my delivery had been cancelled. Then I entered Samsung support purgatory: Having to call an Indian service desk over and over until I finally get a telephone connection where I can just about hear what the other person is saying. Then when I do, the comprehension levels are so difficult and communication is so challenged. They do their very best, but don't seem empowered to help in any way. Despite two days of trying, I still don't know when I will receive either my TV or wall mounting. Shockingly poor service.