If I could give 0 stars I would! I ordered a Television for my son over a month ago, they charged me for 2 Televisions even though they said I only bought one, unable to talk to anyone in Customer Services who understood what I was talking about, serious language barrier - sent screen shots of 2 payments going out of my account, 2 televisions then turned up at my door, I returned one and since then have been chasing for a refund. When I email I get no response, however, I do get the odd one from one of the Customer services team who actually is interested in resolving it, but then that stops, when I call I am on hold during the investigation and then get cut off over and over again! Apalling service, I will never buy anything from Samsung again.