I've owned my Family Hub Refrigerator for four years now. In that time, the compressor has failed twice, and the icemaker freezes up every month. There is truly nothing more frustrating in the kitchen than a refrigerator that stops cooling, ruining hundreds of dollars of food and preventing you from storing perishable food in your home. After spending $4,000 on this fridge, I expect it to, at the very least, continue to keep my food cold. The first time the sealed system failed, it took more than two weeks for Samsung to replace the compressor. That means my children had no access to perishable food in our home for that duration. Adding salt to an open wound, even though the sealed system is still under warranty, I was charged $99 for a service call. Samsung said they could not waive that fee. Seven months later, the refrigerator has stopped cooling again. Samsung sent out another technician four days ago (for another $99), more than a week after it stopped cooling and ruined hundreds of more dollars of our food. The technician says the compressor will need to be replaced AGAIN, but they cannot replace it until next week. Again, my children are without vegetables, milk, eggs, meat, and all other perishable foods in our home. Samsung's customer service says they are unwilling to do anything other than fix the compressor. I asked Samsung to reimburse me the cost of the fridge or replace it with another one. They refused. I'm concerned this problem will occur again, except next time, it won't be under warranty. Now, let's address the icemaker - what a joke. Less than nine months after we bought the fridge, the icemaker started to freeze up like so many others have experienced. I would have to use a hair dryer to that the accumulation of ice from the device in order to get it to resume icemaking. Needless to say, I don't recommend buying a Samsung refrigerator. After my many calls to Samsung customer service and their unwillingness to make any reasonable accommodation for their clearly inferior quality product, I won't be buying ANYTHING Samsung made again.