The company with the worst customer service I have ever encountered. In November 2021 I spent £2800 on Samsung phones and accessories, including £59 on a phone case/cover with S Pen. After 6 weeks of very moderate and careful use (I have 2 phones and use the older one more) mainly at home, I noticed that it (the cover) had partly split, and appeared to be made a a brittle material, therefore unfit for purpose. When I called Samsung they said the warranty only covered it not fitting the phone.,
(not true) and refused to consider making good in any way, dedpite the fact the the cover cost less than £5 to manufacture, probably a lot less. Unfortunately that leaves me with no option but to take them to court. Truly a disgusting company, makes me sick. My recomnendation is that Samsung products are ok until they go wrong, because then you will be on your own. DON'T BUY THEIR PRODUCTS.
2 years ago
Samsung has a
1.2
average rating
from
4,361
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.