Purchased a new Samsung flip phone compatible with Verizon (my provider) directly from Samsung because they my color chose and had a special, that included galaxy ear buds2 at no additional fee! I thought I was getting a great deal until I found that my new phone will NOT connect to the wi-fi calling feature, after visiting a Verizon store with my phone in hand, I was told to contact the Co. that I purchased the phone from, which was Samsung. So I did just that only to be told 'Send everything back to us, including the earbuds and we will refund you within 10 days, then you can, if you want purchase another phone with us but we will not honor the original promotion that you received' Unbelievable! I was told it was factory default and they will not honor the original purchase special???