I have had to speak to 4 customer service agents who still could not get it right and validate the warranty I have with my phone. This is despite sending in my bill of sale 3 separate times. It is horrible customer service. The representatives don't listen and pretend not to understand them. I have been a lifelong subscriber to Samsung phones, but I've reached my limit. It's IPhone for me. This company is horrendous. I would give it a negative score if I could.
2 years ago
Samsung has a
1.2
average rating
from
4,361
reviews
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