YOU MUST READ THIS BEFORE YOU BUY SOMETHING FROM SAMSUNG!!
Never ever purchase Samsung appliances! I’m very disappointed, frustrated with Samsung Electric stove that is ONLY 2 years old. We have barely used the stove and have already incurred issues. For whatever reason the stove keeps on resetting itself while flashing the clock and making loud noises. The only way to turn this off is to unplug it. I called Samsung Customer Service and they were very not helpful and not able to help me out AT ALL. All they can do is schedule a diagnostic service call for which I would have to pay for. I really don’t understand how a 2 year barely used stove can already have issues and Samsung will only help by coming over and charging me diagnostic fees?!I’m very disappointed with Samsung Customer Service and the company not being able to deliver to the customer expectations as promised. If I would know that after 2 years I will have issues with this stove I would never buy anything from Samsung! Previously we had stove from LG and we we were so happy, no issues and everything worked perfectly!
Never again Samsung. I will post this review everywhere just to make everyone aware how Customer Service cares about customers - which is ridiculous. Please consider Samsung brand and Customer Service ( if you would need help) before you decide to buy something from them!
2 years ago
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