ABSOLUTE JOKE!!!!!!!! Purchased a Samsumg 75” tv, after 6 months the picture kept going dark. Phone Samsung customer service and I have never had so much hassle in my life!!!! They were obstructive, unhelpful and dam right time wasters!! They are the worst so called customer service I have ever come across!!! It’s no existent. All you get is women speaking broken English who have no clue what they are doing just repeating time after time the same thing. Rest it, turn it on reset it, turn it off. How many times do you have to rest it before they realise it isn’t working. They then said they would send someone out…..then I get an email saying it’s fixed??? Without anyone coming out!! So I call them again and again the women say…the same thing!!!!! Then they say they will send someone out again. Even get an email saying they will be in touch….. THEN NOTHING!!!!! Then they say send another video of it not working…..I’ve already sent 3 the same!!!!!! I AM NOW STUCK WITH A PILE OF SH*T OF A TV THAT DOESNT WORK AND A COMPANY THEY DOESNT CARE!!!!!!!!!!!!