stove rusted within 2 months, took EIGHT months and at least 50 hours to " resolve" and that was ONLY AFTER I WROTE BBB. Cell phone died three times due to overheating battery, again- lack of Samsucks service wasted wekks of my time, Runaround to at least 4 or 5 people EACH conversation, had to keep explaining problem, and then NO RESULT. Sent phone in three times, and without fail, Samsucks would then call me to tell me screen was cracked or no longer under warranty, so they needed to charge my credit card $180 before they would repait phone. ALL LIES- IS STILL UNDER WARRANT YAND SCREEN IS PERFECT !!! I sent the phone in last time with PHOTS of it in the box to show how perfect it ooked, and had 2 witnesses sign a paper I wrote saying it was all perfect. Thsi time, no calls, but THEY LOST THE PHONE . Still dealing with that BS.... SAMSUCKS IS ABSOLUTELY THE WORST SUPPORT OF AND COMPANY, AND NOW THEIR PRODUCTS ARE JUST AS LOUSY.... DON'T BUY !! FOTMER LOVER OF THEIR PRODUCTS, ....caht, phone and email all had huge waits and major runarounds....