Further to innumerable follow up & service request, No appropriate response or address on low priced hence poor quality microwave owen as claimed by Samsung service technician Vishnu- All information on recorded lines for proof. Yesterday one of the technician Vishnu+917907349315 cald based on my follow up & said to turn up next week as have shared the invoice copy of my warrantied Microwave owen product. I was communicated that a technician will visit in 24 hrs earlier .. This has been followed sin March 2022 .. He also said that we had bought low priced Samsung Microwave owen hence poor quality to be spoiled in less than 9 months. Also insisted for extended warranty which will cost 1500 for 3 yrs, if the Samsung technician himself say it's low priced hence poor quality, why do samsung offer such products in market to make customers strain & run pillar to post for service or replacement in less than 9 months when the law says white goods are minimum guaranteed to work for 5 yrs atleast .. Is this the way any technician is trained to communicate to customers to spoil the reputation of Samsung's product. Today had tried the toll free customer support to know the status, waiting long , one Ms Sowmya took all information & struggled to respond to finally disconnected the call abruptly. Both technician & customer service are pathetic in so cald Samsung customer support least to say hence brought to your notice & resolution for us to get replacement of your product or return. Request type : Service engineer visit request. Have purchased a microwave oven last year in September 21 which is not working for the past one month hence logged customer service complaint. Apart have out of warranty microwave oven as well not functional. Till now 5 different technicians have cald & none have turned up for service of a product in warranty. They keep asking same questions which is clearly recorded to customer service & to one tech Ramesh +918667653345 never turned up. Another tech cald to ask same questions & irritated Vishnu+917907349315. With such poor services attitude from technicians & cust service, decided not to go for Samsung in future.. Enclosed details for your reference 180057267864 cust care Samsung Microve complaint reference .