Big Scam! I pre-ordered S22 on 13th of February to only receive the phone on the 20th March. I opted to trade-in my old device but Samsung locked the handset by the 29th March and it has been locked till today in spite of cancelling the trade-in and settling the remaining balance. During the last 3 months, I contacted customer service every day or every other day to resolve the issue, but until now I am unable to use the phone that I fully paid for! I do not even know if the new phone is in working or has issue as it has been sitting in its packaging since 20th March! Simply horrible