Samsung appliance suppliers gave me a long delivery date into June 2022. So, I ordered my refrigerator from Samsung. Samsung took my money for a refrigerator the day I ordered. Samsung gave me an estimated delivery date through XPOLogistics shipping of 3 days. After 3 days XPO email stated the refrigerator was within 10 miles of my home and have a delivery service deliver. Got an email from XPO and Samsung for the home delivery date. On delivery date Samsung/XPO stated the refrigerator was lost and stated that I had to reorder for June 15, 2022, for delivery. This was around the date Samsung suppliers stated for delivery. Samsung/XPO lied!!!!! The order was cancelled, and Samsung stated 24-72 hours for my refund. After 5 days Samsung was called and gave me more lies about not getting the refund. Samsung put me on hold for 1.5 hours to get more lies about them checking on the shipment for the refund that Samsung stated was lost. Now, Samsung wants another 10 days before my refund. With these business practices Samsung must go out of business for stealing and holding my money. Customer service could hardly speak English with horrible customer care. Customers must think about purchasing other vendor's products.