I bought pedestal’s on line. Called they said they would send me a return by email! They didn’t listen to the conversation when I told them I don’t have the boxes or packing foam anymore!! Never got the email! Took them to Home Depot because I ordered from their website. They were going to take them but Samsung put a hold on them Samsung said they would call me. Again never called!!! Called them again today they said they will email shipping labels it will take 24 to 48 hours to get the email again I have no boxes! I will never buy Samsung again and I will explain to family and friends why they shouldn’t