Disgraceful company! Bought a new Samsung 75 inch QLED TV for $1200 and it lasted 5 months. TV screen formed an internal crack, at the bottom of the screen, there was no impact to the screen and nor did anyone touch it. Apparently it's thermal damage related but Samsung refuse to do a technical assessment and refuse to implement their warranty. $1200 down the toilet. My new household is full of Samsung appliance and I guess all their warranties mean absolutely nothing like the 10yr fridge warranty. Samsung, shame on you! You lost a passionate Samsung customer and I see from all these reviews you upholding your unethical practices.