Purchased a galaxy fold 2 $2500 phone. Opened the phone one day and the large middle screen had a black mark going right down the middle of the fold and spread out towards the edges. It was sent back to Samsung via JB HIFI who said they see this issue all the time with these phones. Samsung have claimed that it was dropped and it was my fault. The really interesting part was when Dennis from Samsung called me to tell me the bad news, wanted to charge me $900 to repair it. When I asked to see to report regarding the findings, he said no I will have to close this case if you don't accept the offer of $900 on the phone with him and I would have to go through the process again. He said this case had been escalated to him and was very rude about it. Sorry to put you out Dennis but that is your job. DO NOT BUY A SAMSUNG ANYTHING!!! I will now go to the ombudsman and go through yet another process. Clearly Samsung have no care or responsibility once they get their money. When you read through the reviews, its a common thread. Very sad. Thanks Samsung.