BUYER BEWARE! Worse experience ever. I ordered a Bespoke fridge online with Samsung on 6 July. I got an automated call confirming details of my order. The automated call was not relaying information correctly; it just kept saying "one....one....one". All you heard was "one" and then the call hung up. The next day, the money was returned to my account but I never canceled the order. I went to the website to contact customer service which in itself was not easy. I was able to speak to a representative who couldn't provide any information and said she's transfer me to the appliance department. The first time she transferred me, the call hung up on me. The second time I called back, I got transferred to take a survey. At least I got my money back but I'm super frustrated I have to go back on the fridge shopping journey. NEVER AGAIN WITH SAMSUNG.