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Anonymous
I had issues trying to unlock my phone because I didn't know my password. I spoke to someone and could not understand them. I ended up having to lock my phone and restoring it to the factory settings. Luckily, my photos and other things were backed up. Not entirely happy with Verizon because I had to contact Samsung. Both need to improve their customer service.
2 years ago
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Samsung has a 1.2 average rating from 4,359 reviews

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