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Anonymous
After being a faithful Samsung cell phone owner since the 5 and owning the highest end model of almost every new one that came out, I'm going back to the iPhone. 🤢😭 I actually waited with a cracked screen for a few months to get the S22 Ultra. I have never been so disappointed with Samsung. First of all, the battery life is terrible, I've tried different things to make it last, but I still have to charge it during the day, once or twice. Secondly, the phone is so slow. When sending texts and especially pictures, so I usually use messenger for them to go through faster. AND NOW THIS- A while back, occasionally, my phone started showing the moisture detection/ debris warning when I plugged it in to charge. Knowing I hadn't dropped it in water and it shouldn't have debris in it, I still turned off my phone, checked it and waited a while before plugging it in. Then it would usually charge fine. Although it's supppsed to be water resistant I thought maybe somehow it got moisture in it... until.. it started happening more frequently and now the warning happens EVERY time I plug it in. So I have to charge it wirelessly. That's NOT CONVENIENT! So trying to shorten the most current events here.. I went to the ATT store. They told me I'd have to go to a Samsung store. They gave me a number to call to find the nearest location. After several minutes on the phone, she informed me the nearest store was in Texas. I'm in Louisiana. 😒 So she told me I'd have to send my phone in for them to determine the problem and they'd let me know the outcome. OK.. What do I do without a phone for however long it takes for Samsung to "figure it out" and let me know?? To most likely tell me it's something I did, not a Samsung glitch.. and to let me know that I have a $$$ deductible for them to fix a problem with my 5 MONTH old phone that I'm already paying entirely too much for, especially considering the quality. When I Googled ways to fix the problem, there are COUNTLESS others experiencing the same warning issue with their Samsung phones, not necessarily only the S22Ultra either. Nothing I've tried works! I might send the phone back.. but I will be buying an iPhone 13 Pro Max to take it's place! Because I'm CHOOSING to go back to an iPhone, my kids asked me if hell had frozen over!? Yep, it must have! 🤷🏼‍♀️
2 years ago
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