Good Day! We have purchased a bright phone Z Fold 3 from Korea on Jan 2022 while purchasing shopkeeper told us we could take services from any country. Hence we are reaching to the nearest service centre in Delhi (Okhla) but they are refusing to change the parts. There is a line that is coming on the screen and they are asking to replace the entire display. 1. They are saying they don’t have body parts as it belongs to Korea. 2. They are asking 60k for the replacement as the phone does not belongs in India 3. Till now they have not even arranged for body part. we last visited on 13th July 22 to Okhla service Centre Delhi. but they don't have parts to change. after investing 1.5 lakh on phone we are hardly used for 6 months and the phone has a problem. where customers need to go and find the resolution. hardly getting any help from the India service center. is that we need to travel to Korea to take service for free of cost. is this the way Samsung makes customers fool to buy such a costly product without having proper guidelines? this is my contact detail - 9821472433. kindly connect with me on this for more details. or else this will be highlighted globally. you will lose customers for not having proper services and guidelines. and charging more money buy sell default software and display for highly costly products. waiting for your quick response thanks Eshita Khanna