The worst customer service. I had purchased 3 large home appliances and had spent 45 mins on the phone to have it scheduled, just to have them deliver whenever they wanted since no one bother to follow up with the shipping company. This push the next available delivery day to 2 weeks later and a month after the order was place. This is unacceptable since I had contractors who will no longer be available after this time. I have called to return all the products and now almost a month later they are holding my money hostage. I have called every single day; I been given the run around, false promises and escalation that ended up no where because upon calling the shipping company, no one knew what I was talking about. THE CUSTOMER SERVICE IS TRULY USELESS AND COMPLETELY INCOMPETENT. There is no accountability since I have now spent upwards of 30 hours talking to them on the phone and I as the customer have to deal with the interest rate on my credit card for their incompetency. I truly regret working with them.