My washing machine less than 2 years old had a stuck door. I couldn't open it. So I called wanting to know how to fix it. I got somebody who had no clue, was reading answers. I was told to unplug the washer for 10 minutes to see if it would reset. And then the customer service agent abandoned me!! 12 hrs later I got a message asking if everything was taken care of and to do a survey. Unbelievable!. I ended up having a hire somebody and spent way too much money on something I could have done myself.
2 years ago
Samsung has a
1.2
average rating
from
4,359
reviews
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