5 Calls at 3 hours a pop! A dishwasher within the 1 year warranty with a chemical smell coming from the plastic tub. Service Quick came out and said they could not find a reason for the chemical smell. They took apart the machine and said submitted a report saying NDF - No Defect found. But yet at our home said he couldnt find a reason for the defect, but confirmed it was defective. The smell was strong and he understood our concern and reason for calling. The plastic tub must not have BAKED when manufactured and the CHEMICAL oder was leaking onto the plates and utensils. He said the way he has to response on the report is to say its UNREPAIRABLE - but he also wrote NDF - No Defect Found and therefore caused a huge back and forth with SAMSUNG. They said they only cover repairs and since he said NO DEFECT WAS FOUND THEY WILL NOT EXCHANGE THE UNIT OUT. THEY SAID A SMELL IS NOT COVERED UNDER WARRANTY, THEY NEEDED DAMAGE TO THE UNIT TO BE PROVEN. RIDICULOUS! Products used: SAMSUNG - SERVICE QUICK INC - BUYER BEWARE - DISHWASHER DEAMED DEFECTIVE AND THEY COULDNT WRITE THAT IN THE TICKET - THEY COULD ONLY SAY: THEY COULDNT REPAIR IT. INDICATING THE DEFECT WAS NOT COVERED - WHEN IT IS CLEARLY A DEFECT OF THE MANUFACTURE - CHEMICAL SMELL IN THE PLASTIC TUB - DONT BUY A PLASTIC TUB DISHWASHER!!!! THAT CHEMICAL SMELL ON THE PLATES AND FORKS CANNOT BE HEALTHY