Dear Sir, I have ordered Samsung mobile M33 5G with charger. I received mobile but not charger. The charger shipment was started but with in one hour, it was cancelled automatically. I got this information through email. Immediately I called to customer care and they have given ticket number. I didn't received any email or charger till now. Why the order is cancelled, nobody knows, I am continuously follow with customer care, but they are saying, within 24 hours e mail will be received from concern team. Single email was not came from concern team, why the concern team are not responding, eventhough I am continuously follow up with customer care. But till now, there is no proper information. I called customer care around 20 times, but no progress. Howlong I should wait for charger? Why the order cancelled? They are saying the product might be damaged or defective. But not exactly knows. Why the order is cancelled and returned to samsung office? Customer care persons are not giving proper information. Concern team are not responding. Why? In samsung office, employees work like snail? or cheating customer by cancelling the order without customer information. Such a worst service is providing by Samsung customer care, is it believable? Yes, my experience, very very bad. Why it happened no body knows, the No.1 worst company in the world.