I purchased a phone and few days after the mobile got switched off automatically. I was away from Dubai and was surprised that Samsung does not support international warranty, therefore i waited till i came back and was hit with arrogant representatives, unwilling to listen to their customers, working like robots and considering that people in front of them are just numbers. Following the diagnosis, i was informed that the mother board needs to be changed and obviously all my data will be lost. How such a brand could be trusted ? How liable is it? Honestly, you can't compare with Apple where the Team is welcoming and well trained and they are confident to deliver high quality service and product to their clients. My experience with Samsung in Dubai was Awful .