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Chris
Would definitely not recommend ordering anything through Samsung. I ordered a fridge that couldn't be delivered through the door because it was too wide, we knew this in advance but we couldn't choose a delivery option to take the doors off so assumed the delivery service would do this as it is a very common problem for the model. Despite us calling every day after this, Samsung could then not rearrange to deliver the fridge in the delivery company's holding time so the delivery was cancelled, we were still charged the full amount and have to wait 10-15 working days to get a refund if at all. And we have to buy a new fridge in the meantime. Every time we have called we have been told they will find a solution in 24-72 hours but then they have never contacted us and we have had to call to ask about the order.
2 years ago
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Samsung has a 1.2 average rating from 4,359 reviews

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