Would have given 0 stars if allowed. Paid over $2000 for Washer/Dryer. Charged immediately. Over a month and still sitting at the suckiest shipper in existence (XPO Logistics). It is only 1.5 hours away and has been sitting at the hub for over 1 month. Samsung support says I have to call the shipper, because they have already done their part by shipping it? WTF? Also the SLA to respond is 24-48 "BUSINESS" hours...So 6 days! Samsuck... I mean Samsung sucks and so does the shipper XPO Logistics. I can only imagine it will be damaged if it ever gets here...