Hello Guys ,Pathetic is the only word coming for experience with Samsung Products and its customer care team makes it the worst . I had purchased a Double door 265L Refrigerator write from the first day it had issues and Compressor was under warranty for up to 10 years,i had an issue in my compressor which was under warranty within 6 years of its purchase but they refused to make any replacement of the compressor and started making lot of other excuses to not replace it ,the whole activity took almost 3 weeks , i was daily making 10-12 calls to thier customer care team but every time the response was i will get a call back from senior but it never happned and finally they were asking for heavy charges of approx Rs. 10-12K for replacement of Compressor after wasting my 25 days . i had also sent emails to thier CEO level but that was not not of any use just wasted my 4-5 days more as one standardised email would come but nobody calls back and resolves the issue , Local service center people in Noida- Qled - they are complete frauds . finally i had to take the decision of scrapping the Samsung Refrigerator and purchasing a new LG refrigerator because i did not find worth spending 12K on samsung Refrigerator seeing thier such a money making mentality from the customers . i would never recommend anyone for Samsung Product and nor will anytime buy in my lifetime #samsungPatheticproductandcustomercare . Thanks and Regards Vikas Balodi