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Anonymous
RETURNS AND REFUNDS...I bought a pair of Samsung Galaxy Buds+ Plus, and they began to affect my ears, causing them to itch, smell, and extreme discomfort. I started a claim and sent my earbuds back to Samsung for a refund(or an alternative product). From start to finally getting a refund to almost 10 MONTHS!! I called nearly a dozen times and customer service couldn't do anything until someone from corporate got in contact with me. Just an overall frustrating ordeal... Glad to get a refund but it should not have taken this long.
2 years ago
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