Samsung has been the worst company I have ever dealt with in my life. Customer Service gives you a run arround, tech service is horrible, they just want to get paid for the service call and not fix anything. Our dishwasher has a chemical smell and they keep saying NO DEFECT is FOUND! The plastic was not manufactured well and the plastic leaks a chemcial taste onto the cups and the bowls. We have not used the dishwasher in MONTHS. They keep saying the dishwasher is fine and send a code of NDF. But say they smell the chemical and cant figure out the defect. So its not Broken!! WORST COMPANY EVER!!! DONT BUY A DISHWASHER WITH PLASTIC TUB!!!