I ordered a new washer, dryer, and dishwasher from Samsung. I scheduled delivery/installation and when they showed up they said we need new shut off's and they wouldn't install until we got them, the dryer arrived broken so they said they would install if we had it fixed by the time they brought the new dryer. I scheduled delivery of the new dryer for today however instead of bringing my dryer a man showed up to collect my other appliances as a return! I did not request to return anything. I checked my account and they had refunded me for installation/haul away of the dishwasher. I still don't have my dryer and nothing has been installed. My husband Just got off the phone with the delivery people, they said we have to call Samsung to request a new dryer be sent and they don't know why there was a request to return the dishwasher, again we did not request to return anything. They claim they are coming this week to install the washer and dishwasher, what's most frustrating is my dryer doesn't work, its the only appliance of the three that isn't working and its the whole reason we bought new appliances in the first place. I hope there are no more hurdles, this has been an incredibly stressful experience and it is going to equal 4 missed days of work.