Nothing but a bait and switch company. I have been a Samsung phone customer since the Note 4 (currently have the S22 Ultra), and a fridge. I got a birthday $25 E-certificate in my email, went to use it on something for $18. Put in the code, and it wouldn't work. After 2 hours chatting with them, I was told I need to spend $60 in order to use it (nothing stating such in my email). So they escalated it to a team who would get back to me in 24 hours. 24 hours later, I got an email that was for 70% off samsung.com. I went to purchase a new TV from them (now willing to give them $500 after the 70% off coupon), only to go to checkout, and see I have fell for the bait and switch again. I chat in again, 30 minutes later, the Cedric said he couldn't help because the coupon was only for cell phone and cell phone accessories (which again, nothing stating such in the email, even in the small print), and to call them. So I did... 1 hour and 10 minutes later, the person told me that it was only for cell phone and cell phone accessories, and then hung up on me. So I called back the next morning, and spoke with Blight. I explained everything above, he tried to create a cart on his end, and placed me on hold while he did that. Next thing I know, Kathrine in National Promotions is answering the phone and I have to explain everything again. She couldn't help me. So she transferred me to Lachelle in ecommerce, and at this point, I just ask for a supervisor. So Lachelle got me to Adrian. I explained everything (again...). He said he couldn't do anything and there wasn't anyone else to escalate things to. So, save yourself the run around and all the bait and switch things they are doing. I loved my phones but I know there are other phones out there and much cheaper at that. Do get ANYTHING Samsung because they honestly don't care about anything but the money, not the quality of care or customer service. 0 STARS!!!