I am very disappointed with the purchase of my BeSpoke Fridge. Actually not the fridge its self but with the misleading by the customer service reps at Samsung and the lack of help from them once the purchase was made. I was told MANY times before I made the purchase that I would be able to watch tv on the family hub if I had a Samsung Smart TV, which I do, purchased in 2021. BEWARE, this is not a true statement, what they don't tell you is that it will apparently only work with certain models of Smart TV's. I guess I have the wrong model but I can't get anyone to confirm that. When I've contacted them by text, phone etc. I never get an answer and am transferred over and over to different "experts". The last straw was today I was told that the family hub can only connect to a smart phone and not a TV! Which I know is incorrect! Does anyone there have any idea what they're doing? They were very quick ,online to ask me several times if I was ready to purchase but now it seems that no really knows what they're doing. I realize this is not the worse problem to have but when you purchase something it's important to have all the information to make a decision. Don't get me wrong, the fridge itself is great, love the beverage center, the interchangeable panels etc. but I'm actually thinking of returning it just because of the customer service.