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Andy
Stay away from SAMSUNG!!!!! I purchased a Refrigerator in 2020 with the purchase 1 yr warranty was included, I also purchased a 3 yr warranty. The 3 yr warranty would start after the 1 yr manufacture warranty expires, so in total I would have 4 yr warranty. Calling Samsung to make sure of such and I have been on the phone for over 2 hrs and they keep giving me phone # after phone # to call all of them direct me back to Samsung. When I talk to them they do confirm the 4 yr total warranty but they can't no one on the phone to confirm the expiration date of my warranty. Assurant their 3rd party for warranty and repairs has my warranty expiring in 2023 when it should be 2024. It is not legal to have the exact same coverage on the same product at the same time. HORRIBLEEEE CUSTOMER SERVICE, NEVER WILL I GET SAMSUNG AGAINNNNNNNN
1 year ago
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