Do not buy a Samsung Flip Z phone. Was told by the customer service employee that the screens are new technology and not as durable as the other phones (was expected that they are more likely to break). However, knowing this, then used the most insignificant reasons not to fix it whilst still under warranty, even though the screen at the fold site had fully cracked and stopped working. The phones are just not fit for purpose and the customer service after care is shocking. How they can charge so much for a phone that is likely to break and not honour the warranty is beyond me.