I purchased a Samsung S22 Ultra from Samsung.com 3/29/2022. This last week I noticed the camera was blurry and defective. At Samsung.com's request I scheduled an appointment with one of their two authorized repair vendors, Best Buy, for today 02/28/23. The Best Buy approved technician advised the cameras were defective and that they needed replaced. The rep advised they could not repair the item as they did not have the parts. THE Best Buy technician suggested that I contact Samsung's other service provider, Ubreak we fix, to see if they have the parts. The technician advised me that if Ubreak didnt have the part to reach out to Samsung, provide them the signed written narrative adviding its defective and they are unable to fix, and that Samsung will send me a replacement phone. Upon receipt of thevreplacement phone I was to then return the defective phone to Samsung. I called Ubreak who advised they don't have the parts so I called Samsung. Two different Samsung representatives told me that they would not honor the third party approved technician diagnosis and that I would need to mail , USPS, my phone to Samsung for their in-house technician to diagnose the defect and attempt repair. If unable to repair they would issue replacement or refund of unknown amount. This process would take weeks to complete. Samsung confirms the phone is under manufacturer warranty but points to policy terms that were 1.) Not provided at purchase 2.) Are not documented in their own written warranty policy. This is a blatent attempt to avoid having to honor their warranty I purchases as they know I use the phone for work purposes and I an una le to go weeks without my device. They've offered no assistance and I'm going to be left with a $1400 defective phone, under warranty, less than a year post purchase. I'm informed, by samsung, their policy used to send replacement phones deemed defective, as Best Buy told me, but that they gave stopped doing that because people would take advantage