Have a microwave its only two years old and it has quit. Looks brand new and its in a house with only two people. It is not abused in fact many days it doesn't get used. But it quit yesterday. I had purchase this one to replace a 12 year old (GE) microwave that was still going strong no problems but we did a remodel. Samsung won't help even though the part in question has a 10 year warrenty they will not replace it unless I pay big bucks to have a tech come out and do it. Its a simple part but its a no go. Went out and purchased another GE. My advice to you is avoid Samsung products.