On September 16, 2022 we purchased just under $5000 worth of Samsung appliances for our new home from the Brick. Forward 6 months our Fridge which is suppose to be fingerprint resistant is anything but, and it dents at the blink of an eye, every door has a dent. We are seniors and not rough with our stuff. The stainless steel is inferior even when wiping the doors they dent in its so flimsy. The dent occurred when I stuck my index finger out to stop the door from hitting me when my husband opened it. I've called Samsung to no avail, I get disconnected, told they didn't understand what dent was, to finally getting someone write it down and apparently transfer me to management only to be told if I don't have a case # there is nothing they could do and hang up (not my fault their employee didn't give me a case #), then tried to go through the Brick where I bought it to get no where just told to contact Samsung or that I should have purchased their warranty. So Samsung nor their sellers stand behind their products. I will never purchase or recommend Samsung to anyone ever again.............my 6 month old fridge looks like an old piece of junk!!!!!
1 year ago
Samsung has a
1.2
average rating
from
4,355
reviews
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