Login
Start Free Trial Are you a business?? Click Here
Theresa Dinnage
On September 16, 2022 we purchased just under $5000 worth of Samsung appliances for our new home from the Brick. Forward 6 months our Fridge which is suppose to be fingerprint resistant is anything but, and it dents at the blink of an eye, every door has a dent. We are seniors and not rough with our stuff. The stainless steel is inferior even when wiping the doors they dent in its so flimsy. The dent occurred when I stuck my index finger out to stop the door from hitting me when my husband opened it. I've called Samsung to no avail, I get disconnected, told they didn't understand what dent was, to finally getting someone write it down and apparently transfer me to management only to be told if I don't have a case # there is nothing they could do and hang up (not my fault their employee didn't give me a case #), then tried to go through the Brick where I bought it to get no where just told to contact Samsung or that I should have purchased their warranty. So Samsung nor their sellers stand behind their products. I will never purchase or recommend Samsung to anyone ever again.............my 6 month old fridge looks like an old piece of junk!!!!!
1 year ago
Read Samsung Reviews
Samsung has a 1.2 average rating from 4,355 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial