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Anonymous
We bought an over the stove microwave in Jan 2020 and already it does not heat. We tried going thru the service dept. recommended in our user quide and were very disappointed with the service, or should I say, lack of good service. We ended up paying a service person $100 to say it would be cheaper to replace it. The magnetron should have been covered, but the Samsung service person was not told that. Talking to management did not help. WE will NEVER buy Sansung again!
1 year ago
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Samsung has a 1.2 average rating from 4,355 reviews

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