Customer service is terrible! Couldn’t agree more with the negative reviews here! Had the same experience- I tried to get a new remote because my new remote stopped charging for my TV. I even emailed the CEO and got a generic sorry you had a bad experience response. Was along time Samsung customer but will never purchase anything from then again!! Rating should be zero but that wasn’t an option.
1 year ago
Samsung has a
1.2
average rating
from
4,355
reviews
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