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Anonymous
If I could give zero stars, I would. The customer service in the stores and on the phone are extremely rude and totally unhelpful!! My phone is 6 months old and it overheats to the point that I cannot hold it to my ear. I have had it in for service 3 times and each time I am without a phone for a week. Now, they want to give me pointers on how to use a phone because they don't know how to fix it..... Unbelievable!!!!!! DIsgusting!!!!!
1 year ago
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Samsung has a 1.2 average rating from 4,355 reviews

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