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Anonymous
Customer service is bad. I was texting with a bot for over 90 minutes about an issue with my Samsung QLED 8 which had started to malfunction (picture faded, black screen). The issue never got resolved. I wanted a live person but that wasn't permitted. I will think twice about buying Samsung again!
1 year ago
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Samsung has a 1.2 average rating from 4,355 reviews

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