Most deplorable customer service he will ever deal with. And I am usually really nice. I have talked to them over 15 times for a refund or an exchange and neither has happened. They just want you to give up. I have. They told me I was absolutely eligible for both a refund and an exchange and they never followed through and they will not call you back and the more you call them the more they will tell you that you were calling the wrong department and keep transferring you and you end up in that vicious cycle.
1 year ago
Samsung has a
1.2
average rating
from
4,355
reviews
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