Samsung Galaxy 22 ultra - terrible product and service I have encountered an issue with my second phone, which is still under warranty. Like the previous one, this phone is experiencing various problems such as the Wi-Fi not functioning, inability to make or receive calls, and severe overheating leading to the melting of the phone case. Unfortunately, the phone was accidentally dropped, and due to the melted case, it failed to provide adequate protection. Upon contacting Samsung, they acknowledged that there were several issues covered by the warranty, specifically related to the battery. They agreed to replace the battery under the condition that the display issue was resolved. It is disheartening to note that these major faults have now occurred in two phones of the exact same model. Despite the phone being well within the warranty period, Samsung has been uncooperative and refused to provide my money back, or another model phone. Their service has been extremely disappointing, and to make matters worse, they did not even grant me the opportunity to speak with their manager. Overall, I am frustrated and dissatisfied with the level of service and support I have received from Samsung.