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Anonymous
VERY VERY BAD SERVICE!!!!! Had a Samsung washing machine for repair (~5 months ago). The repairman broke some internal parts. Had to wait 10 days for replacing it. Then, after that, the repairman "supposedly" repaired the machine. A couple of weeks went by and the problem returned and was not solved. I again called for an appointment. This time I was told to pay 66 euros. Despite this being their inefficiency to solve the problem, to avoid discussion I agreed. The repairman came again, did something and said the problem is solved. After, I try to run the machine again after he left- back to "0". THE MACHINE WAS NOT REPAIRED. I have wasted weeks on this and had to 2-3 months do my laundry outside (50 EUR/ week). Pathetic experience. Horrible horrible experience. Because they try to dodge negative comment by asking for reference number- I already put it here (2650456)
1 year ago
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Samsung has a 1.2 average rating from 4,355 reviews

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