Samsung A13 5G, screen went black. Samsung Authorized Repair facility diagnosed issue as failed screen and motherboard. Phone was 5 months old at the time. Repair facility cannot do needed repairs. Samsung Customer No Service repeatedly dodged responsibility, even to the point that they indicated I should contact the store where I bought it and the service provider for resolution. Frequent phone and chat sessions, plus several scheduled callbacks, which were ignored, and I still have a dead 5 month old phone. Looking for new service provider and other options besides Samsung for all my phone needs. Now waiting to see what the State Attorney General office finds out as a result of my complaint.