The customer service is the worst I have ever experienced. I am writing this time because I am flabbergasted! I called (sent by the phone company) because my daughter passed away. I wanted the photos off her phone. The rep told me ‘Go ask you daughter for her password’ - AFTER I told her she had passed away!!!!!! Then had the BALLS to yell at me when I got upset about it! Refused to put a supervisor or manager on the phone. The only I got out of that call was anger, frustration and disgust!
1 year ago
Samsung has a
1.2
average rating
from
4,355
reviews
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