I've been trying to have my TV looked at for almost two weeks now, with Samsung fighting me every step. First they told me it was out of warranty and that took 3 conversations to fix (purchased November 2022, 1 year Samsung warranty AND I purchased an extended warranty from the place where I purchased it. Then trying to get a service appointment has been a huge headache. They want to schedule you a date, not a time, and sorry (not sorry) but I work full time and refuse to take time off for a TV to be looked at. I had an appointment today between 12 and 2 where I would go home for my lunch when the technician was at my house, but the technician NEVER showed nor are they answering my texts which is infuriating. I'm so tired of fighting with Samsung on this. I have had this TV for less than a year and my LG TVs are several years old and still work. Do NOT buy a Samsung TV. I will write this review everywhere.